U.S. Pharmacy Study: Chain Drug Stores

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How Prescription Ordering Can Impact the Customer Experience

All pharmacies—whether in the chain drug store, mass merchandiser, supermarket or mail-order segment—strive to deliver an outstanding customer service experience. However, very few pharmacies perform at the top of their segment in this regard. Defining the nature of an outstanding customer service experience and consistently delivering on it are challenges all pharmacies face.

U.S. Pharmacy - Chain Drug Store