Until now, companies wanting to prove NPS® accuracy had no official measurement or benchmarking authority to turn to. To address this resounding marketplace need, J.D. Power and Bain & Company are officially working together. The resulting standard is called Bain Certified NPS® by J.D. Power, and it’s forever changing the way businesses look at NPS reliability and accuracy, not to mention customer loyalty and satisfaction. Watch the webcast to learn more!

Want the deck? Download it here >

What is Bain Certified NPS® by J.D. Power? Learn more here >

Will your study include the new benchmark? View the full list here >

Net Promoter System®, Net Promoter Score®, NPS® and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.