March 30, 2017

By David Amodeo

Since ride-sharing services like Uber and Lyft were launched about seven years ago, they continue to have a greater influence on our mobility and culture. Thousands of people have become ride-share drivers, millions of ride-share trips occur daily and billions of dollars are spent on these services each year. Yet ride-sharing has only scratched the surface.


March 16, 2017

By Kristin Kolodge and Kathy Rizk

From the introduction of the smartphone, one feature that surprised and delighted customers was the over-the-air (OTA) software update that improved functionality with minimal input required from the user. After an update, not only were smartphones typically able to perform more tasks, they also provided the smartphone owner with the satisfaction of always having access to the most up-to-date features.


Did you know...Veterans are more likely to completely understand explanations from non-VA Brick-and-Mortar pharmacists than explanations from pharmacists from VA medical centers even though the average length of a conversation is longer with a VA medical center pharmacists?

Download a complimentary infographic to learn about veterans' satisfaction with their pharmacy and pharmacist experience. Insights are derived from J.D. Power's 2016 U.S. Pharmacy Study.



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