Download an infographic derived from the 2017 Canadian Television Provider Customer Satisfaction Study findings to learn about the percentage of customers planning to cut the cord with their TV service and which age demographic is most likely to do so.
Download an infographic derived from the 2017 Water Utility Residential Customer Satisfaction Study findings to learn about:
- The impact water quality problems have on customer satisfaction
- The percentage of customers who report some type of water quality problem
- Top-performing water utilities with no water quality issues
March 30, 2017
By David Amodeo
Since ride-sharing services like Uber and Lyft were launched about seven years ago, they continue to have a greater influence on our mobility and culture. Thousands of people have become ride-share drivers, millions of ride-share trips occur daily and billions of dollars are spent on these services each year. Yet ride-sharing has only scratched the surface.
March 16, 2017
By Kristin Kolodge and Kathy Rizk
From the introduction of the smartphone, one feature that surprised and delighted customers was the over-the-air (OTA) software update that improved functionality with minimal input required from the user. After an update, not only were smartphones typically able to perform more tasks, they also provided the smartphone owner with the satisfaction of always having access to the most up-to-date features.
Did you know...Veterans are more likely to completely understand explanations from non-VA Brick-and-Mortar pharmacists than explanations from pharmacists from VA medical centers even though the average length of a conversation is longer with a VA medical center pharmacists?
Download a complimentary infographic to learn about veterans' satisfaction with their pharmacy and pharmacist experience. Insights are derived from J.D. Power's 2016 U.S. Pharmacy Study.
DETROIT: 27 July 2016 — Popular driver-assist technologies help make vehicles considerably more appealing to their owners, according to the J.D. Power 2016 U.S. Automotive Performance, Execution and Layout (APEAL) Study,SM released today.