Privacy Notice

J.D. Power Privacy Center

At J.D. Power and Associates (“JDPA”), we conduct market research across a variety of industries to understand the Voice of the Customer.

Because we conduct many different types of research, we have organized our privacy notices to answer your questions on exactly how JDPA uses the information you provide us:


Survey Respondent

If you have completed a survey from JDPA, we will use your information to help our clients understand your needs and preferences better.  We have two notices for survey respondents based on whether the study is 100% owned by JDPA or is conducted by JDPA on behalf of a specific client.  In fully owned studies only the JDPA brand will be shown.  In joint studies, both the JDPA brand and the brand of our client will appear.

JDPA study privacy notice
Joint study privacy notice


Panelist

If you are enrolling in a J.D. Power panel, we have a privacy notice for the panel as a whole, and a separate notice if you are also linking your Facebook account to the panel. 

JDPA Panel privacy notice
JDPA panel privacy notice for Facebook


Website

JDPA maintains two main websites: the JDPA Consumer Center for consumers and the JDPA BusinessCenter for our corporate clients.

JDPA Consumer Center privacy notice
JDPA Business Center privacy notice


If you have any questions about privacy at JDPA, we invite your comments to our Privacy Center via email at privacy@jdpa.com.You can also contact our privacy team by mail at:

J.D. Power and Associates
Attention: Privacy
2625 Townsgate Road, Suite 100
Westlake Village, CA 91361

This notice is effective as of November 2011.