Thu, 01/25/2018 | Manufacturer/OEM
J.D. Power Total Ownership Experience Award
Creating the all-encompassing positive vehicle ownership experience—including appearance, sales, service, initial quality and long-term reliability—is the objective of every car company. For the first time, J.D.
Wed, 01/24/2018 | J.D. Power News
Dr. Seongjoon Koo Joins J.D. Power as Chief Data Officer
Dr. Seongjoon Koo, an accomplished technology innovator, has been named to the newly created position of Chief Data Officer at J.D. Power, the global leader in consumer data and analytics and advisory services.
Tue, 01/23/2018 | Auto Finance
J.D. Power Automotive Protection Products
J.D. Power, the global leader in consumer insights, announced the launch of J.D. Power Automotive Protection Products for new-car buyers. These finance and insurance products are available now at an expanding network of new-car dealerships across the country.
Thu, 01/18/2018 | Wireless Providers
J.D. Power 2018 U.S. Wireless Customer Care Performance Studies--Vol. 1
Could social media be realizing its true calling as the ultimate customer service channel? According to the J.D. Power 2018 U.S. Wireless Customer Care Full-Service Performance StudySM—Volume 1 and the J.D. Power 2018 U.S.
Wed, 01/17/2018 | Manufacturer/OEM
J.D. Power 2018 Japan Heavy- & Light-Duty Truck Ownership Satisfaction Study
In the heavy-duty segment, overall truck owner satisfaction with automatic transmission(AMT) is higher than those who own trucks with manual transmission despite increased instants of problems, according to the J.D.