Tue, 06/05/2018 | Automotive Finance
J.D. Power 2018 China Dealer Financing Satisfaction Study
Dealer profits from financing continue to grow year over year as overall dealer satisfaction with auto finance providers increases, according to the J.D. Power 2018 China Dealer Financing Satisfaction Study.SM
Tue, 06/05/2018 | Manufacturer/OEM
J.D. Power 2018 UK Customer Service Index (CSI) Study
Young customers are less likely than older customers to have a dealer they are loyal to for service, so they rely more often on recommendations from friends and relatives when choosing a servicing dealer, according to the J.D.
Fri, 06/01/2018 | Announcement
J.D. Power and Drucker Institute Alliance
J.D. Power, a leading global provider of consumer insights, today announced an alliance with the Drucker Institute to contribute data analysis for the customer satisfaction element of the annual Drucker Institute Company Ranking.
Thu, 05/31/2018 | Manufacturer/OEM
2018 India Dealer Satisfaction with Automotive Manufacturers Index (DSWAMI) Study
Across the passenger, two-wheeler and commercial vehicle segments, nearly half of dealers are using digital media to reach out to prospective buyers, according to the J.D. Power 2018 India Dealer Satisfaction with Automotive Manufacturers Index (DSWAMI) Study.
Wed, 05/30/2018 | Travel and Hospitality
J.D. Power 2018 North America Airline Satisfaction Study
Airline investments in newer planes, improved customer satisfaction with overhead storage compartments and cheaper fares have driven a seventh straight year of improved customer satisfaction, according to the J.D.