Thu, 11/09/2017 | Mortgage
J.D. Power 2017 U.S. Primary Mortgage Origination Satisfaction Study
The mortgage industry’s promise of technology creating a faster and easier mortgage origination process does not appear to be fully recognized, as mortgage customers are reporting slower purchase processes. That’s according to the J.D. Power 2017 U.S.
Thu, 11/09/2017 | Manufacturer/OEM
2017 India Escaped Shopper Study
With a greater number of shoppers relying on online sources for their vehicle research, the use of traditional sources, such as newspapers and magazines, is declining, according to the J.D. Power 2017 India Escaped Shopper Study.
Wed, 11/08/2017 | Manufacturer/OEM
2017 Indonesia Customer Service Index (Mass Market) Study
Ensuring that pre-appointments are adhered to results in a more complete level of standards during the service process in Indonesia. However, there is room for improvement in the service initiation process of these appointments to reduce waiting time, according to the J.D.
Wed, 11/08/2017 | Health Insurance
J.D. Power 2017 Dental Plan Satisfaction Report
Driven by challenges with cost and in-network dentist availability, overall dental plan customer satisfaction is declining, according to the J.D. Power 2017 Dental Plan Satisfaction Report.SM
Wed, 11/08/2017 | Travel
J.D. Power 2017 North America Rental Car Satisfaction Study
Airport rental car companies are experiencing an increase in overall satisfaction despite increased airport passenger congestion and ongoing logistical challenges caused by airport construction, according to the J.D.