Mon, 11/27/2017 | Manufacturer/OEM
2017 Malaysia Initial Quality Study (IQS)
New-vehicle owners younger than the age of 30 report a greater number of problems with their new vehicles than those age 30 and older, according to the J.D. Power 2017 Malaysia Initial Quality Study (IQS).
Wed, 11/22/2017 | Manufacturer/OEM
J.D. Power 2017 Mexico Vehicle Dependability Study (VDS)
A problem-free experience in the first three years of vehicle ownership has a significant effect on intended loyalty to the vehicle brand among owners in both the premium and non-premium categories, according to the J.D. Power 2017 Mexico Vehicle Dependability StudySM (VDS).
Fri, 11/17/2017 | J.D. Power News
J.D. Power Hires Tom Super as Director of Property & Casualty Insurance Practice
Tom Super, a well-established expert in insurance and corporate strategy, has been hired as Director of Property and Casualty Insurance at J.D. Power, the global leader in consumer data & analytics and advisory services.
Wed, 11/15/2017 | Retail
J.D. Power 2017 Mattress Satisfaction Report
Mattress customer satisfaction has declined from 2016, due to comfort levels and ineffective pricing according to the J.D. Power 2017 Mattress Satisfaction Report.SM
Wed, 11/15/2017 | Electronics
J.D. Power 2017 Wireless Router Satisfaction Report
Overall wireless router customer satisfaction declines in 2017 to 833, on a 1,000-point scale, from 847 in 2016. Satisfaction declines in all 10 factors measured in the study, with the largest decline in customer service (down 26 points on a 1,000-point scale), according to the J.D.