Wed, 11/15/2017 | Travel
J.D. Power 2017 Airline Loyalty Program Satisfaction Study
Airline loyalty rewards program benefits that extend beyond airline services and ticket fees have a significant effect on customer satisfaction, according to the J.D.
Wed, 11/15/2017 | Retail
J.D. Power 2017 Mattress Satisfaction Report
Mattress customer satisfaction has declined from 2016, due to comfort levels and ineffective pricing according to the J.D. Power 2017 Mattress Satisfaction Report.SM
Wed, 11/15/2017 | Electronics
J.D. Power 2017 Wireless Router Satisfaction Report
Overall wireless router customer satisfaction declines in 2017 to 833, on a 1,000-point scale, from 847 in 2016. Satisfaction declines in all 10 factors measured in the study, with the largest decline in customer service (down 26 points on a 1,000-point scale), according to the J.D.
Wed, 11/15/2017 | Manufacturer/OEM
J.D. Power 2017 U.S. Sales Satisfaction Index Study
Car shoppers are arming themselves with more vehicle information before going into a dealership, but it’s the pre-purchase interaction with the salesperson that leads to high sales satisfaction, according to the J.D. Power 2017 U.S. Sales Satisfaction Index Study.SM
Tue, 11/14/2017 | Manufacturer/OEM
U.A.E. Automotive Studies