Thu, 04/26/2018 | Wealth Management
J.D. Power 2018 U.S. Self-Directed Investor Satisfaction Study
A significant number of self-directed investors seeking guidance from their firm are getting neither the frequency nor the quality of proactive contact they want. According to the J.D. Power 2018 U.S.
Wed, 04/25/2018 | Credit Card
J.D. Power 2018 China Credit Card Satisfaction (CCS) Study
With over 20% growth in new credit cards issued last year in China, cardholders are putting pressure on their issuer’s customer service, benefits and rewards to garner satisfaction. Issuers delivering on their promise drives satisfaction and loyalty, according to the J.D.
Mon, 04/23/2018 | Announcement
NADAguides Data Integration Announcement
J.D. Power consumer ratings, reviews and scores will now be available on NADAguides.com, the largest car-shopping site for vehicle pricing, deals and car-shopping tools. The planned site enhancements occur just eight months after NADAguides.com was acquired by J.D. Power.
Wed, 04/11/2018 | Manufacturer/OEM
J.D. Power 2018 Mexico Sales Satisfaction Index (SSI) Study
Rising fuel costs are changing the purchase behavior of new-vehicle buyers in Mexico, especially among Gen Y customers, according to the J.D.
Tue, 04/03/2018 | Manufacturer/OEM|
Tue, 04/03/2018 | Automotive
J.D. Power 2018 U.S. Automotive Website Evaluation Study Cross-Device
Overall satisfaction with using third-party automotive websites on a smartphone has shown significant year-over-year improvement compared with the desktop experience, according to the J.D. Power 2018 U.S. Automotive Website Evaluation Study Cross-Device.SM