Thu, 04/26/2012 | Healthcare
2012 Distinguished Hospital Program--Valley View Hospital
Valley View Hospital has been recognized for service excellence under the J.D. Power and Associates Distinguished Hospital ProgramSM. This distinction acknowledges a strong commitment by the hospital to
Wed, 04/25/2012 | Home Improvement
2012 U.S. Home Improvement Retailer Satisfaction Study
Having a helpful and knowledgeable sales staff and making the shopping process easy are key drivers of customer satisfaction, according to the J.D. Power and Associates 2012 U.S. Home Improvement Retailer Satisfaction StudySM released today.
TriWest Healthcare Alliance - Call Center Certification of Excellence
TriWest Healthcare Alliance has been recognized for call center operation customer satisfaction excellence for a fifth consecutive year under the J.D. Power and Associates Call Center Certification ProgramSM.
Sun, 04/22/2012 | Retail
2012 China Dealer Attitude Study
A changing economic and regulatory environment, coupled with more products and dealerships, have led China vehicle dealers to report lower profits on 2011 operations, compared with 2010, according to the J.D. Power Asia Pacific 2012 China Dealer Attitude StudySM.
Thu, 04/19/2012 | Consumer Packaged Goods
2012 Specialty Coffee Retailer Satisfaction Report
Staff, more than price or merchandise offerings, is key to driving higher satisfaction among specialty coffee customers, according to the J.D. Power and Associates 2012 Specialty Coffee Retailer Satisfaction ReportSM released today.