Wed, 03/21/2012 | Life Insurance
2012 Japan Life Insurance After Contract Customer Satisfaction Study
Among customers for which two years or more have passed since the purchase of life insurance, policy cancellation intent differs according to differences in understanding of policy details at the time of purchase, according to the J.D.
Sat, 03/17/2012 | Real Estate
2012 Alberta Single-Family New Home Builder Customer Satisfaction Study - Edmonton
Dolce Vita Homes has been recognized as a J.D. Power Builder of Excellence for providing outstanding service and high customer satisfaction, according to the J.D. Power and Associates 2012 Alberta Single-Family New Home Builder Customer Satisfaction Study.
Thu, 03/15/2012 | Device Manufacturers
2012 U.S. Wireless Smartphone and Traditional Mobile Phone Satisfaction Studies--Volume 1
As smartphone users place increasingly complex demands on the functionality of their devices, satisfaction with battery performance is becoming a critical factor in overall satisfaction as well as brand loyalty, according to the J.D. Power and Associates 2012 U.S.
2012 Gas Utility Business Customer Satisfaction Study
In a reversal from 2011, satisfaction with communications from gas utilities has improved significantly among business customers, which has contributed to a notable increase in overall satisfaction, according to the J.D.
Tue, 03/13/2012 | Retail
2012 U.S. Customer Service Index (CSI) Study
Vehicle owners who visit dealer facilities for service are considerably more satisfied with their experience at dealerships than with service from independent facilities, according to the J.D. Power and Associates 2012 U.S. Customer Service Index (CSI) Study.