Tue, 03/21/2017 | Manufacturer/OEM
Tesla: Beyond the Hype
Problems associated with Tesla Model S and Model X have little influence on the overt affection owners have for these cars and the brand, according to a J.D. Power report released today titled “Tesla: Beyond the Hype.”
Thu, 03/16/2017 | Manufacturer/OEM
J.D. Power 2017 U.S. Customer Service Index (CSI) Study
Quality of automotive service continues to show significant improvement and is driving an increase in overall customer satisfaction, according to the J.D. Power 2017 U.S. Customer Service Index (CSI) Study.
Tue, 03/14/2017 | Retail
J.D. Power 2017 Online Flower Retailer Satisfaction Report
Online flower retailers have achieved significant year-over-year improvements in customer satisfaction, according to the J.D. Power 2017 Online Flower Retailer Satisfaction Report.
Fri, 03/10/2017 | Utilities & Infrastructure
J.D. Power 2017 Utility Website Evaluation Study
As utility companies increasingly offer mobile apps, customers are finding that the digital experience with those apps is more satisfying on a smartphone than with other mobile options such as responsive design or dedicated mobile sites, according to the J.D.
Wed, 03/08/2017 | Two-Wheeler
J.D. Power 2017 India Two-Wheeler Initial Quality (2WIQS) Study
The number of initial quality problems reported by two-wheeler owners rapidly increases with kilometres driven, according to the J.D. Power 2017 India Two-Wheeler Initial Quality (2WIQS) Study, released today.