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J.D. Power & Associates' researchers, analysts, economists, statisticians, and experts in consumer behavior and demographic trends have created a variety of content including white papers, special reports, case studies and more.
  1. New Small SUV Crash Tests by IIHS Reveal Safety Rock Stars

    In the most recent round of small overlap frontal crash testing, the Insurance Institute for Highway Safety (IIHS) crashed 13 popular small SUV models, with only two of the models passing the test and earning a "Top Safety Pick+" rating.

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  2. 2013 North America Airline Satisfaction Study Results

    Passenger satisfaction with the overall service and experience provided by airlines improves to its highest level since 2006, according to the recently released J.D. Power & Associates 2013 North America Airline Satisfaction Study.SM

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  3. Behind the Wheel of a Nissan, Chevrolet Re-enters the Small Cargo Van Market

    Although Chevrolet continues to offer its Express series of body-on-frame full-size cargo vans, GM's volume brand hasn't offered a smaller option since the last 2011 HHR Panel Van rolled off the assembly line. That changes in late 2014, when the 2015 Chevrolet City Express goes on sale.

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  4. 5 Fast Facts About the 2014 Ford Fiesta

    Here are 5 fast facts about the updated and upgraded 2014 Fiesta.

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  5. Nissan Leaf Sales Top 25,000 Units

    After approximately 2.5 years on the market, Nissan is celebrating the sale of more than 25,000 units of its Leaf electric vehicle (EV) to U.S. customers.

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  6. 2013 North America Airline Satisfaction Study

    Airline satisfaction has improved to its highest level since 2006, driven by gains made among traditional carriers, according to the J.D. Power & Associates 2013 North America Airline Satisfaction StudySM released today.

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  7. 2013 Automotive Marketing Roundtable | Oct. 15-17, 2013

    Attend the Automotive Marketing Roundtable (AMR) and join industry colleagues, including retailer representatives, OEM representatives, agencies, publishers, dealers, and auto Website specialists to learn how automotive marketing experts and thought leaders leverage the hottest digital trends to optimize marketing and sales activities. Discover what digital marketing visionaries are doing to stay ahead in the industry, and take advantage of this important networking opportunity.

    Learn more about the 2013 Automotive Marketing Roundtable.

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  8. Recall Roundup: GM, Chrysler, BMW Issue Recalls

    In the past week, the National Highway Traffic Safety Administration (NHTSA) has announced five recalls by major auto manufacturers, including BMW, Chrysler, and General Motors.

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  9. 2014 Kia Cadenza Comes with Free Scheduled Maintenance

    In a first for Kia, the automaker has announced that its new 2014 Cadenza premium sedan will include a standard complimentary scheduled maintenance plan for the first 36 months or 37,500 miles of ownership.

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  10. 2013 Canadian Wireless Total Ownership Experience Study Results

    For the first time, satisfaction with the purchase experience is higher among wireless customers in Canada who use their carrier's online self-service options than among those who use the traditional call centre service and in-store customer care options, according to the recently released J.D Power & Associates 2013 Canadian Wireless Total Ownership Experience Study.SM

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  11. 2013 U.S. Full Service Investor Satisfaction Study Results

    According to the recently released J.D. Power & Associates 2013 U.S. Full Service Investor Satisfaction Study,SM overall investor satisfaction with full service investment firms increases for a second consecutive year, and the increase is largely influenced by the type of relationship that investors have with their advisors.

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  12. 2013 Nissan Frontier Preview

    While it may be classified as a small pickup truck by the EPA, the Nissan Frontier offers true midsize capability with a 6,500-pound towing capacity, payload rating of more than 1,500 pounds, and rugged body-on-frame construction.

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  13. 5 Fast Facts About the 2014 Ford Fusion

    Ford redesigned the Fusion for the 2013 model year, and the new Fusion is a hit with critics and customers alike. The 2014 Ford Fusion lineup expands, a new engine debuts, and the automaker adds new paint colors and additional options to entice midsize sedan shoppers.

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  14. Scion 10 Series, 2014 tC and 2014 iQ Prices Announced

    Scion has announced pricing for its limited-production Scion 10 series of models that commemorate the brand's 10th anniversary, as well as prices for the restyled 2014 tC sport coupe and the 2014 iQ mini-compact.

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  15. 5 Fast Facts About the 2014 Ford Mustang

    A redesigned 2015 Ford Mustang is on the way, making the 2014 model the last of the retro-generation of Mustangs. If you're thinking about taking home a current Mustang while you can, here are 5 fast facts about this iconic American pony car.

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