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J.D. Power and Associates' researchers, analysts, statisticians, and experts in consumer behavior and demographic trends have created a variety of content including white papers, special reports, webcasts, and more that provide added value to clients, prospects, marketing and advertising agencies, and those in the educational sector.
  1. Tips to Improve Your Hotel Experience

    Here are some steps you can take to ensure your next hotel stay will be a pleasant experience.
    Book online and confirm your reservation prior to arrival
    There are numerous options to book your hotel stay: travel agent, phone, hotel Web site, or independent Web site. Among hotel guests who responded to the survey for the 2006 North America Hotel Guest Satisfaction Study, 54% made their reservation by calling the hotel location or 800 number and 43%...

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  2. Women Traveling Alone-How to Stay Safe

    Whether you're a business, student or leisure traveler, women traveling alone in the U.S. and abroad today need to be vigilant about their personal safety. Here are some tips to keep you safe on any trip.
    Plan Ahead
    Map out your trip in detail before you go. Know as much as possible about your destination, especially foreign, in advance including local customs, restrictions, dress code, distances, and currencies. Check the U.S. Department...

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  3. Best Trips with Kids

    Want to take a vacation with your children but you just don't know where to start? Here are five steps to help you navigate planning a trip with your kids, whether they are infants or toddlers, tweens, teens or young adults.
    Step One _ Recognize the Differences
    You can avoid many family vacation pitfalls by recognizing and accounting for restrictions, pre-requisites...

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  4. Hiking Tips and Essentials

    Whether it's a day hike or backcountry trek, do some advance planning, carry the essentials and use these common-sense rules for a safe outing.
    Before You Go
    Know the area you'll be hiking through. Obtain appropriate maps so you can note where water sources are, the types of wildlife you may encounter, and how far you will be from medical or emergency help. Check with a local ranger or tour guide for safety...

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  5. Flight Fitness

    If you're not flying first-class, your in-flight meal options are pretty limited. And with new Transportation Security Administration (TSA) guidelines, you can't bring any food or drinks on-board. A good alternative is to eat a healthy meal in the airport concourse before you board your plane (arrive at the airport extra early to allow time to eat). Look for a low-fat, high-fiber, cholesterol free meal _ like grilled chicken sandwich, bean burrito...

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  6. How to Lower Your Cost on Airline Tickets

    Here are a few simple tips on how to lower your cost when purchasing airline tickets:

    Book as far in advance as possible. "You get the best deals at the last minute" is a myth.

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  7. How to Find the Lowest Hotel Rates

    You don't necessarily have to stay at a cheap hotel to get an inexpensive rate. Hotel room rates are often negotiable especially at higher-end establishments. Here are some helpful tips to getting an affordable hotel room.

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  8. Tips for Getting Through Airport Security Quickly

    To enjoy a speedy, hassle-free trip through airport security, the U.S. Transportation Security Administration recommends the following:

    Pack neatly, so your luggage can be searched easily and efficiently.

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  9. Best Times to Buy Airline Tickets and Travel

    You can sometimes save money or at least save some hassle by planning air travel in a timely manner. "Timely" can refer to both when you buy and when you fly.

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  10. Tips for Renting a Car

    Here are some time and money-saving tips when renting a car:

    If you're looking to save money, request a subcompact car. They'll be the least expensive option and if you've reserved a subcompact and none is available, the company will have to usually upgrade you to a larger car at the subcompact rate.

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  11. 2011 Japan Hotel Guest Satisfaction Study

    Improving Hotel Staff Ability is Key to Improving Overall Satisfaction and Increasing Occupancy for Hotel Chains in Japan

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  12. North America Hotel Guest Satisfaction Index Study

    J.D. Power and Associates Reports:
    Hotel Guest Satisfaction with Costs and Fees Improves from 2010, Despite a Decline in Overall Satisfaction

    Drury Inn & Suites, Embassy Suites Hotels, Holiday Inn, Homewood Suites, Hotel Indigo, Microtel Inns & Suites And The Ritz-Carlton Each Rank Highest in Customer Satisfaction in Their Respective Segments

    WESTLAKE VILLAGE, Calif.: 20 July 2011 — Hotel guest satisfaction with costs and fees has improved despite higher room rates, while satisfaction with other service and product-related aspects has declined amid increasing occupancy rates, according to the J.D. Power and Associates 2011 North America Hotel Guest Satisfaction Index StudySM released today.

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  13. North America Airline Satisfaction Study

    J.D. Power and Associates Reports:
    Customer Satisfaction with Airlines Increases for a Second Consecutive Year, but Gains Are Tempered By Dissatisfaction with Costs and Fees among Traditional Network Carriers

    Alaska Airlines and JetBlue Airways Each Rank Highest in Customer Satisfaction with Airlines in Their Respective

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  14. Rental Car Satisfaction Study

    J.D. Power and Associates Reports:
    Overall Satisfaction with Rental Cars Rebounds Following Challenging Years for the Industry
    Enterprise Ranks Highest in Satisfying Rental Car Customers for a Seventh Consecutive Year
    WESTLAKE VILLAGE, Calif.: 16 November 2010 — Overall customer satisfaction with rental cars has returned to pre-recession levels after declining to lower levels during the past two years, according to the J.D. Power and Associates 2010 North America Rental Car Satisfaction StudySM released today.

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  15. European Hotel Guest Satisfaction Study

    J.D. Power and Associates Reports:
    Declines in Satisfaction among Guests in Upper Upscale, Upscale and Mid-Scale Hotel Properties in Europe Are Masked By Increased Satisfaction with Costs and Fees
    Mövenpick Hotels & Resorts; Premier Inn; Scandic; and Steigenberger Hotels and Resorts Each Rank Highest in Customer Satisfaction among Hotel Guests in Europe
    WESTLAKE VILLAGE, Calif.: 21 October 2010 — While overall satisfaction among European hotel guests appears to have remained stable after achieving a five-year high in 2009, when the benefit of lower guest room rates is removed, satisfaction with the rest of the guest experience has declined notably, according to the J.D. Power and Associates 2010 European Hotel Guest Satisfaction Index StudySM released today.  While these declines occur in three of four hotel segments included in the study, satisfaction in the economy segment has increased.

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