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2012 Property Claims Satisfaction Study Management Discussion
J.D. Power and Associates has provided carrier level benchmarks of overall customer satisfaction with homeowners insurance for more than a decade. In 2008, the company launched the Property Claims Satisfaction Study, which focuses specifically on the key drivers of satisfaction with the property claims experience--the ultimate moment of truth for any insurance customer. This study measures insurer performance throughout the entire homeowner's claims experience.
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2012 Auto Claims Satisfaction Study--Wave 2
Customer satisfaction with the auto claims experience declined for the first time in three calendar quarters, according to the J.D. Power and Associates 2012 U.S. Auto Claims Satisfaction StudySM--Wave 2 released today.
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Asia Pacific 2012 Japan Life Insurance Claim Customer Satisfaction Study
Forty percent of consumers who file a life insurance claims indicate that they are considering switching insurance providers or their insurance contract with their current provider, according to the J.D. Power Asia Pacific 2012 Japan Life Insurance Claim Customer Satisfaction StudySM.
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2012 Japan Life Insurance Contract Customer Satisfaction Study
While the main sales channel for life insurance in Japan remains direct sales by insurance companies, a growing percentage of consumers are using agencies to buy their life insurance, according to the J.D. Power Asia Pacific 2012 Japan Life Insurance Contract Customer Satisfaction StudySM.
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2012 U.S. Property Claims Satisfaction Study
Despite a record number of catastrophic storms and some of the largest payouts ever in the U.S. property insurance industry in 2011, overall customer satisfaction with the property claims experience has significantly increased from last year, according to the J.D. Power and Associates 2012 U.S. Property Claims Satisfaction StudySM released today.
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2012 Japan Life Insurance After Contract Customer Satisfaction Study
Among customers for which two years or more have passed since the purchase of life insurance, policy cancellation intent differs according to differences in understanding of policy details at the time of purchase, according to the J.D. Power Asia Pacific 2012 Japan Life Insurance After Contract Customer Satisfaction StudySM released today.
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Everyone Can Afford Term Life Insurance
It's a new year, and with that comes new resolutions. For most people, these resolutions will include at least something related to financial planning. But do your resolutions include covering yourself and your family with affordable term life insurance? If you don't have a policy already, or even if you already do, it is important to review your life insurance needs.
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Defensive Driving Saves Lives and Money -
Aggressive drivers - unfortunately they have become an accepted part of driving today. While we can't do much about the behavior of others, we can always drive with control and can learn how to best react when faced with an aggressive driver. Have you considered taking a course in defensive driving? Defensive driving courses can teach you collision prevention techniques, general defensive driving skills and tips on avoiding road rage.
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Understanding Your Auto Policy
While everyone that drives in this country has to have some form of auto insurance by law, many do not understand the basics of their policies. While we don't all have to be auto insurance experts, it is important to at least comprehend the major bricks that build our auto insurance policies.
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Are You A Distracted Driver?
Ever tried to eat a burger while driving? What about trying to separate your two fighting kids in the back seat? Ever reached down to pick up a CD that fell on the floor while driving? These are just a few of the most common driver distractions.
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Is Your Insurance Company Financially Secure?
Yes, it is important to get a low-priced auto insurance policy so you can spend your hard-earned money on other things. Yes, it is vital you find the policy that best suits your needs. But what may be more important (and is a factor many people do not take into consideration when shopping for insurance) is that the company you choose is financially secure.
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Has Your Car Been Recalled? -
Do you know if any part of your car has been recalled? Do you know how to find out? Many drivers may not know how to find out if the manufacturer of their vehicle has issued a recall. Perhaps you moved since you bought your vehicle, and the manufacturer does not have a current address to send a recall notice to you, meaning you may not receive important information about your vehicle.
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Find Out If Your Car Is On The Most Stolen List
As we all know, there are many factors that influence our auto insurance costs, including the cars that we drive, the places we live, and our genders, ages and driving records. When it comes to the car we drive, a major consideration for insurers is whether that car is frequently stolen. If your car is on the list of most stolen vehicles, most insurance companies will charge you a higher rate to insure it.
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Aggressive Driving And Road Rage
As drivers hit the highways for weekend excursions and road trips, many will lose their basic sense of life's priorities and drive aggressively. Whether it's the false sense of control and power that being behind the wheel gives them, or the feeling of anonymity for their actions, aggressive drivers overlook the immediate safety and well-being of themselves, their passengers, and the human life in the vehicles around them.
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Steps To Follow If You Are In A Car Accident -
Statistics show that most of us have been involved in an accident, whether or not we were behind the wheel. But of those who have been in an auto accident, how many of us knew offhand the correct steps to follow in this situation? And many auto insurance consumers may not know the quickest and easiest route to filing a claim with your insurance company.
