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J.D. Power and Associates' researchers, analysts, statisticians, and experts in consumer behavior and demographic trends have created a variety of content including white papers, special reports, webcasts, and more that provide added value to clients, prospects, marketing and advertising agencies, and those in the educational sector.
  1. 2010 Cordless Drill and Driver Study

    With summer and Father's Day approaching, consumers may be shopping for cordless drills as gifts, or for completing home improvement projects. But with all of the brands on the market today, how do you decide which one to buy?

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  2. 2009 Walk-Behind Lawn Mower Study

    A recent survey of consumers who purchased a new walk-behind lawn mower finds that while price is the primary consideration, reliability plays the largest role in satisfaction-in other words, consumers are looking for value. To be sure, a product can only truly be considered a "value" if it fits your budget and meets or exceeds your expectations.

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  3. 2009 Kitchen and Laundry Appliances Study

    When shopping for home appliances, many consumers will focus on a particular brand, style or price range-much. After all, if you've had a positive experience with a particular brand, conventional wisdom suggests you're more likely to stick with that brand. Conversely, if you've had a negative experience, you're more apt to consider another brand, either in protest or merely in hopes of having a more satisfying experience the next time around.

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  4. 2009 Appliance Retailer Study

    According to a recent J.D. Power and Associates consumer survey, when it comes to selecting a major appliance retailer, the importance of having had a previous positive experience with the retailer has increased considerably among customers. The recently released 2009 Appliance Retailer Study reports that in 2009, 52 percent of customers said that they chose to shop at a store based on a previous positive experience with that retailer.

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  5. 2009 Interior Paint Satisfaction Study

    One of the easiest and most inexpensive ways to freshen or change the look of a room entirely is to apply a new coat of paint. After all, for many do-it-yourselfers, a paint brush is often the sharpest tool in their toolbox. 

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  6. 2009 Home Improvement Retail Store Study

    When it comes to home improvement stores, bigger isn't always better. And while it can't be denied that the big box retailers typically offer more brightly lit stores, wider aisles and a larger selection of items from which to choose, a new study by J.D. Power and Associates suggests that finding a knowledgeable sales associate when you're looking for that hard-to-find item, or receiving precious "how-to" advice for a project, can lead to greater satisfaction.

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  7. 2009 Cabinet Satisfaction Study

    One of the most important decisions a consumer faces when building a new home or remodeling an existing space involves the cabinets. After all, the cabinets are not only a focal point of the room or space but also represent a significant expense. Make the wrong cabinet choice and it can be costly, both in terms of money and time.

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  8. 2009 Windows and Patio Doors Satisfaction Study

    Replacing your home's old windows and patio doors with newer, more energy-efficient types can not only improve the visual appeal of your home, but can also significantly reduce the amount of energy needed to heat and cool your home, which typically means lower monthly heating and cooling bills. It's no surprise, then, that window and patio door replacement is one of the most common home-improvement projects. 

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  9. 2009 Cordless Drill and Driver Study

    According to a recent survey by J.D. Power and Associates, a cordless drill purchase is the first foray into the power tool market for one-third of buyers. This is not surprising, considering the versatility, overall usefulness and relative low cost of these popular hand-held tools. And with all of the accessories now available, in many cases cordless drills and drivers have replaced drawers full of other tools.

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