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J.D. Power and Associates' researchers, analysts, statisticians, and experts in consumer behavior and demographic trends have created a variety of content including white papers, special reports, webcasts, and more that provide added value to clients, prospects, marketing and advertising agencies, and those in the educational sector.
  1. 2012 U.S. Credit Card Satisfaction Study Results

    A new study by J.D. Power and Associates reveals that overall customer satisfaction with credit cards is rising, and has reached its highest level since the study's inception, 6 years ago.

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  2. 2012 Canadian Full Service Investor Satisfaction Study

    Canadian full service investor satisfaction declines for the second consecutive year as investor relationships with advisors weakens, according to the J.D. Power and Associates 2012 Canadian Full Service Investor Satisfaction StudySM released today.

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  3. 2012 U.S. Credit Card Satisfaction Study

    After several years of dramatic changes due to legislation, increased fees and limited credit availability, there finally is stabilization in the credit card industry, and the stability is reflected in a third consecutive year of increased credit card customer satisfaction, according to the J.D. Power and Associates 2012 U.S. Credit Card Satisfaction StudySM released today.

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  4. Credit Cards for People with Bad Credit

    If your credit is bad or below average, it will likely take some time to restore it. One way to do so is to keep your charges below your credit limits on whatever credit cards you still have, never miss a payment, and never pay less than the minimum payment.

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  5. Avoiding Credit Card Scams

    Here are some helpful tips on how to protect yourself from credit card fraud...

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  6. Are 0% Balance Transfer Offers Really Free?

    A 0% balance transfer occurs when an individual transfers the balance of one of their credit cards to another credit card and is able to pay off the balance that is transferred at a 0% interest rate. But is it as simple as that, or will you end up incurring other charges?

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  7. Transferring a Credit Card Balance

    Transferring your high-interest credit card balance to a new card with a low or 0% interest rate is an option to consider if you have a plan in place to pay off the balance before the promotional period expires.

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  8. Choosing a Business Credit Card

    A business credit card--one that's issued to your business instead of you personally--carries advantages and disadvantages compared to a personal card.

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  9. Banks vs. Credit Unions

    Banks and credit unions function in a similar manner. They both keep your money safe, invest it, make loans, and offer investment help.

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  10. Guide to Credit Card Rewards Programs

    Most credit cards offer rewards programs. But not all credit card rewards programs are created equal. We explain the major differences.

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  11. Credit Cards for College Students

    Credit cards that are specifically designed to meet the needs of college students are available. But beware: they carry the same risks and responsibilities as any other credit card.

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  12. Credit Card Tips

    Many people pile up too much credit card debt because they don't understand how credit cards actually work. Here are some helpful tips about credit cards.

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  13. 2012 Japan Investor Satisfaction Study

    Although overall customer satisfaction with the investment services of banks and securities companies is low, financial institutions have the opportunity to increase investments of individual investors by focusing on satisfaction improvements, according to the J.D. Power Asia Pacific 2012 Japan Investor Satisfaction StudySM released today.

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  14. 2012 U.S. Dealer Financing Satisfaction Study

    Satisfaction with automotive finance providers is significantly higher among dealers who have a preferred relationship with their lender, which is driven by a higher number of automated approvals, faster funding, more interactions with their sales representative and a perceived increase in the flexibility of the lender's buying policy, according to the J.D. Power and Associates 2012 U.S. Dealer Financing Satisfaction StudySM released today.

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  15. 2012 U.S. Primary Mortgage Servicer Satisfaction Study Results

    It appears that the combination of private and public sector loan modification and refinancing programs has helped reduce the number of delinquent mortgages from last year.

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