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J.D. Power and Associates' researchers, analysts, statisticians, and experts in consumer behavior and demographic trends have created a variety of content including white papers, special reports, webcasts, and more that provide added value to clients, prospects, marketing and advertising agencies, and those in the educational sector.
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Home Improvement Retailer Satisfaction
J.D. Power and Associates Reports:
Shoppers Indicate Higher Satisfaction with Store Facilities, Merchandise and Pricing at Home Improvement Stores -
Walk-Behind Lawn Mower Study
J.D. Power and Associates Reports:
Although Ease of Use Is of Primary Importance in Satisfaction with Lawn Mowers, Fewer than One in 10 Owners Factor It into Their Purchase Decision -
Home Improvement - Cordless Drill/Driver Study
J.D. Power and Associates Reports:
Customer Loyalty Is Particularly High Among Cordless Drill/Driver Owners, with More than Nine in 10 Saying They Are Likely to Repurchase Their Same Brand