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J.D. Power and Associates' researchers, analysts, statisticians, and experts in consumer behavior and demographic trends have created a variety of content including white papers, special reports, webcasts, and more that provide added value to clients, prospects, marketing and advertising agencies, and those in the educational sector.
  1. 2013 North America Airline Satisfaction Study Results

    Passenger satisfaction with the overall service and experience provided by airlines improves to its highest level since 2006, according to the recently released J.D. Power & Associates 2013 North America Airline Satisfaction Study.SM

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  2. 2013 North America Airline Satisfaction Study

    Airline satisfaction has improved to its highest level since 2006, driven by gains made among traditional carriers, according to the J.D. Power & Associates 2013 North America Airline Satisfaction StudySM released today.

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  3. 2012 Japan Hotel Guest Satisfaction Index Study

    Overall satisfaction with hotels has increased year over year in Japan, driven primarily by improvements in satisfaction with factors such as guest rooms and the check-in/check-out process, according to the J.D. Power Asia Pacific 2012 Japan Hotel Guest Satisfaction Index StudySM released today.

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  4. 2012 Independent Travel Website Satisfaction Report Results

    While independent travel websites are especially popular for booking flights and hotel reservations, satisfaction is highest among online consumers who use travel websites for booking rental cars and vacation packages.

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  5. 2012 Independent Travel Website Satisfaction Report

    Satisfaction with the price paid on a travel website drives high overall satisfaction among consumers with their overall website experience, according to the J.D. Power and Associates 2012 Independent Travel Website Satisfaction ReportSM released today.

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  6. 2012 North America Rental Car Satisfaction Study Results

    Customer satisfaction with rental cars has risen for 3 consecutive years and is at a record high level, according to the recently released J.D. Power and Associates 2012 North America Rental Car Satisfaction Study.SM

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  7. 2012 North America Rental Car Satisfaction Study

    Customer satisfaction with rental cars has increased for a third consecutive year, reaching its highest level in seven years, according to the J.D. Power and Associates 2012 North America Rental Car Satisfaction StudySM released today.

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  8. Tips for Traveling with Kids

    No matter how much you are ahead of the game with packing, preparation and trip plans, traveling with kids doesn't follow a set of rules. Parents have to be ready to roll with the punches.

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  9. Road Trip Tips

    Whether you are taking a long weekend trip or setting out on a two-week excursion, it's a good idea to be prepared and safety conscious.

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  10. Safety Tips for International Travel

    This may be the best time to reap savings on international travel. Before you make your travel plans, however, it's helpful to be prepared with some general international safety and survival tips.

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  11. Traveling with Pets

    If you plan to take your pet with you on a trip, there are a few requirements. Here's a helpful guide.

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  12. How to Pack for Summer Vacation

    The best advice for summer trips is to pack light, according to many travel advisors. Before you begin to get ready for a summer or fall vacation trip, we offer tips that may save time and make traveling easier, less challenging and more fun.

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  13. Tips for Wilderness Backpacking

    Hiking up and down hills and mountains, trekking through towns, and crossing rivers requires careful planning. Follow some of our tips to help you enjoy being a millennial pioneer.

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  14. Summer Boating Tips

    Whether you own a nimble sailfish for family fun on a small or large lake or you are heading out to sea from a slip in the marina, you will want to be aware of the latest summer boating tips.

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  15. Planning the Perfect Golf Vacation

    Planning a golf vacation? We offer you a few tips before you make your precision club and ball sport choice.

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