With home-buyer satisfaction at an all-time low and home-seller satisfaction declining as well, real estate companies are challenged to manage customer expectations as the housing market continues to fluctuate, according to the J.D. Power and Associates 2012 Home Buyer/Seller Satisfaction StudySM released today.
Three home builders, Cedarglen Homes, Mattamy Homes and Morrison Homes, have been recognized as J.D. Power Builders of Excellence for providing outstanding service and high customer satisfaction, according to the J.D. Power and Associates 2012 Alberta Single-Family New Home Builder Customer Satisfaction StudySM.
Dolce Vita Homes has been recognized as a J.D. Power Builder of Excellence for providing outstanding service and high customer satisfaction, according to the J.D. Power and Associates 2012 Alberta Single-Family New Home Builder Customer Satisfaction Study.
J.D. Power and Associates Reports:
Satisfaction with New-Home Builders and New-Home Quality Reach Historic Highs, as Home Builders Respond to Tough Market Conditions by Improving Products and Service