J.D. Power and Associates' researchers, analysts, statisticians, and experts in consumer behavior and demographic trends have created a variety of content including white papers, special reports, webcasts, and more that provide added value to clients, prospects, marketing and advertising agencies, and those in the educational sector.
Customers who recently purchased a high-definition television cite picture quality and price as the two primary reasons for selecting their TV, according to the J.D. Power 2013 High-Definition Television (HDTV) Satisfaction ReportSM released today.
Despite the proliferation of smartphone cameras, photo enthusiasts and semiprofessional photographers comprise more than 50 percent of buyers who purchase point and shoot cameras from online camera retailers, according to the J.D. Power 2013 Point and Shoot Camera Online Buyer ReportSM released today
Tablets are transforming the way content is consumed and challenging the
usage patterns for personal computers, according to the J.D. Power and
Associates 2012 U.S. Tablet Satisfaction StudySM released today.
Only 11 percent of customers who purchase a high definition television
do so because of its 3D capabilities, according to the J.D. Power and
Associates 2012 High Definition Television (HDTV) ReportSM released today.
Online buyers of DSLR cameras make an average online expenditure of $1,291--a 10 percent increase and up from $1,175 in 2011, according to the
J.D. Power and Associates 2012 Digital Single-Lens Reflex Camera Online
Buyer ReportSM released today.
J.D. Power and Associates Reports: The Right Blend of Design and Technology is Critical to Creating an Exceptional User Experience with Smartphones and Traditional Mobile Devices
Apple Ranks Highest in Customer Satisfaction among Smartphone Manufacturers, While Samsung Ranks Highest among Traditional Mobile Phone Manufacturers WESTLAKE VILLAGE, Calif.: 8 September 2011 -- Overall satisfaction with smartphones and traditional mobile phones is considerably higher for devices that are a specific size and weight and are...
J.D. Power and Associates Reports: Online DSLR Camera Buyers Are Most Satisfied with Picture Quality, While Camera Durability and Shutter Speed/Lag Time Provide Opportunities for Brand Differentiation
Nikon Pro Series Ranks Highest in Online Buyer Satisfaction with DSLR Cameras
WESTLAKE VILLAGE, Calif.: 19 July 2011 -- Owners of DSLR cameras indicate they are highly satisfied with the picture quality of their cameras, but are notably less satisfied with durability and shutter speed/lag time...
J.D. Power and Associates Reports: Social Media Use Drives Higher Satisfaction among Owners of Smartphones and Traditional Mobile Phones
Apple Ranks Highest in Customer Satisfaction among Smartphone Manufacturers, While Sanyo Ranks Highest among Traditional Mobile Phone Manufacturers WESTLAKE VILLAGE, Calif.: 17 March 2011 -- Overall satisfaction with smartphones and traditional mobile phones is considerably higher among owners who use their devices for social media activity, compared with satisfaction among owners who do not...