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2012 U.S. Tablet Satisfaction Study
Tablets are transforming the way content is consumed and challenging the usage patterns for personal computers, according to the J.D. Power and Associates 2012 U.S. Tablet Satisfaction StudySM released today.
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2012 High Definition Television (HDTV) Report
Only 11 percent of customers who purchase a high definition television do so because of its 3D capabilities, according to the J.D. Power and Associates 2012 High Definition Television (HDTV) ReportSM released today.
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2012 Digital Single-Lens Reflex Camera Online Buyer Report
Online buyers of DSLR cameras make an average online expenditure of $1,291--a 10 percent increase and up from $1,175 in 2011, according to the J.D. Power and Associates 2012 Digital Single-Lens Reflex Camera Online Buyer ReportSM released today.
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Wireless Traditional Mobile Phone Satisfaction Study
J.D. Power and Associates Reports:
The Right Blend of Design and Technology is Critical to Creating an Exceptional User Experience with Smartphones and Traditional Mobile DevicesApple Ranks Highest in Customer Satisfaction among Smartphone Manufacturers,
While Samsung Ranks Highest among Traditional Mobile Phone Manufacturers
WESTLAKE VILLAGE, Calif.: 8 September 2011 -- Overall satisfaction with smartphones and traditional mobile phones is considerably higher for devices that are a specific size and weight and are... -
Digital Single-Lens Reflex Camera Online Buyer Study
J.D. Power and Associates Reports:
Online DSLR Camera Buyers Are Most Satisfied with Picture Quality,
While Camera Durability and Shutter Speed/Lag Time Provide Opportunities for Brand DifferentiationNikon Pro Series Ranks Highest in Online Buyer Satisfaction with DSLR Cameras
WESTLAKE VILLAGE, Calif.: 19 July 2011 -- Owners of DSLR cameras indicate they are highly satisfied with the picture quality of their cameras, but are notably less satisfied with durability and shutter speed/lag time...
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2011 Wireless Smartphone and Traditional Mobile Phone Satisfaction Studies
J.D. Power and Associates Reports:
Social Media Use Drives Higher Satisfaction among Owners of
Smartphones and Traditional Mobile PhonesApple Ranks Highest in Customer Satisfaction among Smartphone Manufacturers,
While Sanyo Ranks Highest among Traditional Mobile Phone Manufacturers
WESTLAKE VILLAGE, Calif.: 17 March 2011 -- Overall satisfaction with smartphones and traditional mobile phones is considerably higher among owners who use their devices for social media activity, compared with satisfaction among owners who do not...