Overall Quality:
Taken from the Initial Quality Study (IQS), which looks at
owner-reported problems in the first 90 days of new-vehicle
ownership, this score is based on problems that have caused a
complete breakdown or malfunction, or where controls or features
may work as designed, but are difficult to use or
understand.
Overall Quality -
Mechanical: Taken from the Initial Quality Study (IQS),
which looks at owner-reported problems in the first 90 days of
new-vehicle ownership, this score is based on problems that have
caused a complete breakdown or malfunction of any component,
feature, or item (i.e., components that stop working or trim
pieces that break or come loose).
Powertrain Quality -
Mechanical: Taken from the Initial Quality Study (IQS),
which looks at owner-reported problems in the first 90 days of
new-vehicle ownership, this score is based on problems with the
engine or transmission as well as problems that affect the
driving experience (i.e., vehicle/brakes pull, abnormal noises or
vibrations) only.
Body & Interior Quality
- Mechanical: Taken from the Initial Quality Study
(IQS), which looks at owner-reported problems in the first 90
days of new-vehicle ownership, this score is based on problems
with wind noise, water leaks, poor interior fit/finish, paint
imperfection, and squeaks/rattles.
Features & Accessories
Quality - Mechanical: Taken from the Initial Quality
Study (IQS), which looks at owner-reported problems in the first
90 days of new-vehicle ownership, this score is based on problems
with the seats, windshield wipers, navigation system, rear-seat
entertainment system, heater, air conditioner, stereo system,
sunroof and trip computer.
Overall Quality -
Design: Taken from the Initial Quality Study (IQS),
which looks at owner-reported problems in the first 90 days of
new-vehicle ownership, this score is based on problems where
controls or features may work as designed, but are difficult to
use or understand (i.e., overly complicated controls/features
that are difficult to operate due to poor location).