In order to improve the overall after-sales service experience among vehicle owners in Australia, service centres need to adapt to the changing needs and requirements of customers, according to the J.D. Power Asia Pacific 2013 Australia Customer Service Index (CSI) Study SM released today.
The 2014 Honda Civic receives another significant update, following a substantial refresh for 2013 and a complete redesign for 2012.
Hyundai has decided that the wait for a mass-produced fuel-cell vehicle is over. At the 2013 Los Angeles Auto Show, the automaker unveiled the 2015 Tucson Fuel Cell, a crossover SUV that will be available to residents of Southern California starting in the spring of 2014.
This past week, the big recall news centered on the 2013 Ford Escape. Vehicles with the popular 1.6-liter turbocharged engine are going back to dealers to have potential fuel and oil leaks addressed.
Initial new-vehicle quality in Thailand improves 28 percent in 2013, according to the J.D. Power Asia Pacific 2013 Thailand Initial Quality StudySM (IQS) released today
When it comes to the appeal of new vehicles, Chinese domestic auto brands have narrowed the gap with international brands to its slimmest level since 2003,according to the J.D. Power Asia Pacific 2013 China Automotive Performance, Execution and Layout (APEAL) StudySM released today.
New-vehicle buyers in India are more frequently choosing to purchase vehicles with fewer initial quality problems, according to the J.D. Power Asia Pacific 2013 India Initial Quality StudySM (IQS) released today.
Earlier this year, Toyota showed off the newest generation of its Highlander midsize crossover (CUV) at the New York International Auto Show. This month, the Japanese automaker unveiled the crossover's more fuel-efficient Highlander Hybrid version at the 2013 Los Angeles Auto Show.
A variety of vehicle manufacturers have announced the recall of more than 160,000 vehicles in the past week. Nearly half of the vehicles recalled are Kia Sedona vans from model years 2006-2012, the front lower control arms of which could be susceptible to corrosion.
Recently, Hyundai introduced a refreshed Elantra compact sedan for 2014.
Customer satisfaction with the borrowing experience is higher when lenders provide clear onboarding information and make it easy for auto loan customers to self-manage their accounts, according to the just-published J.D. Power 2013 U.S. Consumer Financing Satisfaction Study.SM
Subaru showed off a sleek but substantial-looking new 2015 Legacy Concept model during the 2013 Los Angeles Auto Show to celebrate the 25th anniversary of the Legacy midsize sedan.
Long recognized as an all-wheel drive (AWD) all the time brand, Subaru broke with tradition in 2013 by introducing the sporty rear-wheel-drive (RWD) BRZ. For 2014, the company is disrupting the status quo once again with the debut of its first alternatively powered model, the XV Crosstrek Hybrid.
Acura recently unveiled the performance version of its new 2014 RLX midsize premium sedan--the RLX Sport Hybrid SH-AWD--at the 2013 Los Angeles Auto Show.
Ford unveiled some of its latest safety and fuel-saving technologies and showed off cues to a bolder, athletic design direction in its Edge Concept midsize crossover (CUV) during recent press previews at the 2013 Los Angeles Auto Show.