Search
Resource library
Featured Content
Search Criteria
-
2012 U.S. Residential Television Service Provider Satisfaction Study
Premium television package subscribers are more loyal and more likely to purchase additional products from their television provider than are subscribers with basic and expanded basic programming packages, according to the J.D. Power and Associates 2012 U.S. Residential Television Service Provider Satisfaction StudySM released today.
-
2012 U.S. Residential Telephone Customer Satisfaction Study Results
Satisfaction with home telephone service varies slightly from generation to generation, as do the reasons for satisfaction or dissatisfaction, according to the recently released J.D. Power and Associates 2012 U.S. Residential Telephone Customer Satisfaction Study.SM
-
2012 U.S. Residential Telephone Customer Satisfaction Study
Both Generation Y and Pre-Boomer customers are significantly more satisfied with their home telephone service than customers in other generational groups, but for very different reasons, according to the J.D. Power and Associates 2012 U.S. Residential Telephone Customer Satisfaction StudySM released today.
-
2012 U.S. Wireless Smartphone and Traditional Mobile Phone Customer Satisfaction Study--Vol. 2 Results
Mobile social networking applications, such as Twitter and Facebook, play a critical role in overall smartphone satisfaction, according to two recently released J.D. Power and Associates studies: the 2012 U.S. Wireless Smartphone Satisfaction Study--Vol. 2 and the 2012 U.S. Wireless Traditional Mobile Phone Satisfaction Study--Vol. 2.
-
2012 U.S. Wireless Smartphone Customer Satisfaction Study and 2012 U.S. Wireless Traditional Mobile Phone Satisfaction Study
As wireless phones continue to be integrated in every aspect of consumers' lives, smartphones are quickly gaining a foothold as the centerpiece of mobile social media. The seamless connectivity offered by mobile social networking applications, such as Twitter and Facebook, play a critical role in overall smartphone satisfaction, according to the J.D. Power and Associates 2012 U.S. Wireless Smartphone Customer Satisfaction StudySM--Volume 2 and the J.D. Power and Associates 2012 U.S. Wireless Traditional...
-
2012 U.S. Wireless Network Quality Performance Study--Volume 2 Results
Wireless customers who use 4G LTE-enabled devices experience fewer data-related issues, especially with slow connection speeds, than do customers who use 3G- and other 4G-enabled devices, according to the recently released J.D. Power and Associates 2012 U.S. Wireless Network Quality Performance StudySM--Volume 2.
-
2012 U.S. Wireless Network Quality Performance Study--Volume 2
Wireless customers who use 4G LTE-enabled devices experience fewer data-related issues, especially with slow connection speeds, than do customers who use 3G and other 4G-enabled devices, according to the J.D. Power and Associates 2012 U.S. Wireless Network Quality Performance StudySM--Volume 2 released today.
-
Are Cell Phones Dangerous?
The question of whether cell phones pose a serious health hazard still is currently unable to be answered. While some experts say that cell phones emit dangerous levels of radiation, other experts say the radiation is not strong enough to be harmful.
-
Buying a Home Internet Router
If yours is a multi-computer household where several family members tend to be online at the same time, it's often useful to buy a broadband router. A router combines convenience and security features and is widely available from many manufacturers.
-
Choosing the Right Data Plan
It's difficult to compare what you can get for how much money when you're trying to decide on the right personal telecommunications device, the right carrier, and the right data plan.
-
How DSL Works
A digital subscriber line (DSL) is a high-speed Internet connection that works through your telephone line.
-
Tips for Optimizing Your WAN (Wide Area Network)
There is no one way to get the most out of a WAN, but there are several ways to optimize its usage.
-
What is VoIP and Can You Benefit?
Voice over Internet Protocol (VoIP) refers to the various methods of transmitting voice communications via protocol networks such as the Internet.
-
What is an Internet Service Provider?
An Internet service provider (ISP) is an organization that provides end-users, both consumers and organizations, with access to the Internet.
-
2012 U.S. Full-Service Wireless Purchase Experience & Wireless Non-Contract Purchase Experience Study?Volume 2 Results
Overall customer satisfaction with their wireless purchase experience has increased, according to the recently released J.D. Power and Associates 2012 US Full-Service Wireless Purchase Experience StudySM--Volume 2 and the 2012 US Wireless Non-Contract Purchase Experience StudySM--Volume 2.