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J.D. Power & Associates' researchers, analysts, statisticians, and experts in consumer behavior and demographic trends have created a variety of content including white papers, special reports, webcasts, and more that provide added value to clients, prospects, marketing and advertising agencies, and those in the educational sector.

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  1. 2013 Physician Manufacturer Experience Study--Oncology

    Although the role of pharmaceutical sales representatives has changed in recent years, physicians continue to perceive the sales representative as the leading influence on their relationship with biopharmaceutical companies, according to the J.D. Power and Associates 2013 Physician Manufacturer Experience Study--OncologySM released today.

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  2. Distinguished Hospital Program - The Valley Hospital

    The Valley Hospital has once again been recognized for service excellence under the J.D. Power and Associates Distinguished Hospital Programm.SM This distinction acknowledges a strong commitment by the hospital to provide "An Outstanding Inpatient Experience." This is the 10th consecutive year the hospital has been recognized for its inpatient services.

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  3. 2013 Member Health Plan Study

    The introduction of health insurance exchanges is generating interest among health plan members who purchase insurance directly, as well as those who have high deductibles and/or lower levels of overall satisfaction, according to the J.D. Power and Associates 2013 Member Health Plan StudySM released today.

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  4. 2012 Blood Glucose Meter Satisfaction Study Results

    Accurate readings and an easy-to-use navigation interface are the two most important components of meter user satisfaction with their blood glucose meter, according to the recently released inaugural J.D. Power and Associates 2012 Blood Glucose Meter Satisfaction Study.SM

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  5. 2012 Blood Glucose Meter Satisfaction Study

    While satisfaction with blood glucose meters is high among users, perceived accurate readings and an easy-to-use navigation interface differentiate the highest performers from other meters, according to the J.D. Power and Associates 2012 Blood Glucose Meter Satisfaction StudySM released today.

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  6. How to Prepare for Flu Season

    This article provides tips on how you and your family can avoid coming down with the flu.

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  7. Northside Hospital - 2012 Distinguished Hospital Program

    Northside Hospital has been recognized for service excellence under the J.D. Power and Associates Distinguished Hospital Program.SM This distinction acknowledges a strong commitment by the hospital to provide "An Outstanding Maternity Experience." This is the fourth consecutive year the hospital has been recognized for its maternity services. 

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  8. 2012 U.S. Pharmacy Study Results

    Satisfaction among customers who use mail-order pharmacies to fill their prescriptions has fallen significantly below customer satisfaction with brick and mortar pharmacies, according to the recently released J.D. Power and Associates 2012 U.S. Pharmacy Study.SM

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  9. 2012 U.S. Pharmacy Study

    Satisfaction among customers using mail-order pharmacies to fill their prescriptions continues to decline, falling significantly below customer satisfaction with brick-and-mortar pharmacies, according to the J.D. Power and Associates 2012 U.S. Pharmacy StudySM released today.

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  10. 2012 National Patient Experience Study Results

    Although many hospitals have recently focused on improving their equipment, facilities and amenities, one of the main findings of the recently released J.D. Power and Associates 2012 National Patient Experience StudySM is that patient satisfaction is mainly influenced by personal interaction with doctors, nurses and other staff.

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  11. 2012 National Patient Experience Study

    In an era in when hospitals compete for patients by boasting the latest clinical technology, the most prestigious physicians and impressive amenities, patient satisfaction is most influenced by human factors, especially superior service-related communication skills between hospital staff and patients, according to the J.D. Power and Associates 2012 National Patient Experience StudySM released today.

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  12. Choosing A Gym

    Here are some tips to help you choose a gym...

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  13. Health Insurance FAQs: What Will Reform Do?

    Some changes in how health insurance works have already taken effect, as a result of the recent legislation generally known as "Obamacare." Expect more changes in the next couple of years.

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  14. Hospice Care

    Hospice care is an option for those in the final phases of a terminal illness. Its objective is not to prolong life, but to provide maximum comfort for a patient who may be nearing the end of life. Usually, keeping the patient alert and pain-free are top priorities.

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  15. How to Develop an Exercise Program

    Developing an exercise program doesn't have to be difficult. You just need to know where to start.

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