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Customer Experience Model

Leverage consumer insights across industries to understand drivers of satisfaction with home improvement and appliance retailers to grow market share and increase differentiation from competitors.

Power an Advanced Customer Experience

Deliver a customer experience that outpaces the competition and delivers positive financial results. Learn More >

Home Improvement Benchmarking Studies:
Solutions for the Home Improvement Industry:
  • Press Releases
  • Insights
  • Videos
  • Events
  • Industry Experts