J.D. Power captures the opinions and perceptions of millions of consumers annually.
Our benchmarks are accepted as the key performance indicators for their respective industries, and our data and insights are used by companies worldwide to improve quality, satisfaction, and business performance. Consumers recognize and trust the J.D. Power brand.
J.D. Power's data and analytics are powered by the Power Information Network. PIN gathers millions of retail transactions covering 250 data points from more than 12,000 franchise dealerships across North America with updates daily.
Our business is to understand your business and what drives your customer loyalty and retention. In every industry we serve across the globe, our analysts focus on delivering data-driven insights you can act on—today.