Privacy and Cookie Notice Center

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At J.D. Power and Associates ("JDPA"), we conduct market research across a variety of industries to understand the Voice of the Customer.

Because we conduct many different types of research, we have organized our privacy notices to answer your questions on exactly how JDPA uses the information you provide us:

Survey Respondent
If you have completed a survey from JDPA, we will use your information to help our clients understand your needs and preferences better. We have two notices for survey respondents based on whether the study is 100% owned by JDPA or is conducted by JDPA on behalf of a specific client. In fully owned studies only the JDPA brand will be shown. In joint studies, both the JDPA brand and the brand of our client will appear.

Panelist
If you are enrolling in the J.D. Power Panel, we have a privacy notice for the panel as a whole, and a separate notice if you are also linking your Facebook account to the panel. 

Website
JDPA maintains two main websites: jdpower.com for consumers, businesses, and the media; and the JDPA BusinessCenter for our corporate clients.

If you have any questions about privacy at JDPA, we invite your comments to our Privacy Center via email at jdpowerprivacy@jdpa.com. You can also contact our privacy team by mail at:

J.D. Power and Associates
Attention: Privacy
2625 Townsgate Road, Suite 100
Westlake Village, CA 91361

J.D. Power is a member of CASRO, the Council of American Survey Research Organizations. Please visit the CASRO website at http://www.casro.org for more information on CASRO.

This notice is effective as of October 2012.