2008 Home Equity Line/Loan Servicer Study

Overall Satisfaction: This score is based on how customers rate their overall satisfaction with their home equity service provider. Close Product Features and Functionality: This score is based on how customers rate the range of product features offered by lenders, as well as specific product features such as pricing options and fees. Close Funds Access: This score is based on how customers rate the methods available for accessing their home equity funds. Close Billing and Payment: This score is based on how customers rate the terms of the billing and payment process. Close