2014 Roundtable of Champions

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April 14-16, 2014 • Grand Hyatt DFW • Dallas, Texas


Reach the next level of Customer Experience Excellence: the strategies, tactics, and tools to help you elevate your Contact Center Performance.

Join us for the 2014 Roundtable of Champions. This year we are focusing our efforts on helping strategic decision-makers become informed on strategies, tactics, and tools that will provide outstanding customer experiences within the multi-channel environment. This event is designed to help you:

  • Build a better partnership: Presentations and demonstrations by the J.D. Power team will show attendees how we can work strategically with you to move your business forward. We’ll also give you a sneak peek at new insights, tools, and products offered in 2014
  • Learn from the best-in-class practitioners: Networking opportunities and presentations by industry leaders will give attendees the chance to hear how top performers are meeting the challenge of delivering better service in an increasingly complex operating environment
  • Learning from the highest-performing practitioners: Networking opportunities and presentations by industry leaders provide attendees with an opportunity to hear how the highest performers are meeting the challenge of delivering better service in an increasingly complex operating environment

Don’t miss this opportunity to learn how to make the right strategic decisions that will result in outstanding customer experiences across all channels.


REGISTRATION: $695 per person

REGISTER NOW


If you are interested in sponsorship opportunities for this event, please contact Mark Miller at (214) 789-4024 or Mark.Miller@jdpa.com

2014 ROUNDTABLE OF CHAMPIONS April 14-16, 2014

For More Information:

Luther Tucker

J.D. Power

(330) 953-2600
Luther.Tucker@mhfi.com