2007 Business Wireless Smartphone Customer Satisfaction Study

Audio: This score measures how customers rate their Smartphone's quality of sound when making a call.  It also measures the quality of the speakerphone and variety of ring tone options provided with the Smartphone. Close Battery Aspects: This score measures how customers rate their Smartphone's battery in terms of how long it lasts between charges and the length of time needed to recharge it. Close Utility Features: This score measures how customers rate their Smartphone's toggle or navigation wheel, touch screen, stylus, and calendar.  It also measures the quality of multimedia capabilities and quality of video of the Smartphone.  Close