Overall Satisfaction: This score is based on how customers rate their overall satisfaction with their new appliance.

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Operational Performance : This score is based on how customers rate how well the appliance functions, its noise level and energy efficiency.

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Styling and Feel : This score is based on how customers rate the product colors and finish, exterior styling, and the feel of the appliance (durability).

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Operational Features : This score is based on how customers rate the number of settings available and its capacity.

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