2007 Major Home Appliance Study

Overall Satisfaction: This score is based on how customers rate their overall satisfaction with their new appliance. Close Operational Performance : This score is based on how customers rate how well the appliance functions, its noise level and energy efficiency. Close Styling and Feel : This score is based on how customers rate the product colors and finish, exterior styling, and the feel of the appliance (durability). Close Operational Features : This score is based on how customers rate the number of settings available and its capacity. Close