Overall Satisfaction: This score is based on how customers rate their overall satisfaction with their HDTV.

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Appearance and Styling: This score is based on how customers rate the quality of materials, visual appeal, location of display controls, and flexibility of displaying options of their HDTV.

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Ease of Operation: This score is based on how customers rate the initial "out of the box" set up, on-screen menus, various television modes, ease of understanding manual, and connectivity to other home theatre components of their HDTV.

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Picture/Sound Performance: This score is based on how customers rate the picture clarity, crispness/contrast of colors, sound quality, clarity and size of picture-in-picture window of their HDTV.

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Television Features: This score is based on how customers rate the variety of video input options, quality on anti-burn screen, ability to change resolutions, and ability to control sound levels of their HDTV.

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