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Healthcare
Rising healthcare costs are increasingly being shifted to consumers who are demanding more information about the choices they are increasingly demanding. Calls for universal access and expansion of consumer driven programs like Medicare Part D are impacting the way that the healthcare industry is marketing its products and services.
Health insurance companies, hospitals, pharmaceutical and pharmacy companies and other healthcare providers are listening to the Voice of the Customer as they work to develop the retail healthcare market of the future. There is no better source for that consumer information than the Healthcare Practice of J.D. Power and Associates.
Our syndicated studies, Distinguished Hospital Program, certification programs, and proprietary research deliver independent and unbiased research that clearly articulates the perceptions of health plan members, consumers, patients, employers and other essential constituents.
With this valuable insight, critical strategic decisions are made with greater confidence, valuable resources are better allocated, best practices can be identified and implemented and financial performance can be improved.
Healthcare segments served include:
- Hospitals and healthcare facilities
- Health Insurance Plans
- Medicare Plans
- Pharmacy Companies
- Managed Vision Plans
- Pharmaceutical Companies
- Healthcare suppliers