As the President and owner of an insurance investigation and legal support firm, Kim was a federally recognized Certified Women’s Business Enterprise, providing litigation research, fraud and investigative consulting for insurance/ financial services companies as well as state and federal government agencies. During her 8 years as small business owner, Kim was the appointed advisor to the Diversity Fulfillment Program and the Primary Mediator on the Contract Negotiation Committee for the Women’s Business Enterprise Funding Organization.
After several years as a Preferred Service Vendor to GE Capital, Kim sold her business and accepted a Operations Leadership position with GE Capital’s Acquisition & Integration Team. Kim held various leadership positions and eventually assumed responsibility as the Director, Operations & Customer Strategic Planning Leader. During this time, Kim earned her certification in GE’s Six Sigma Leadership Program, achieving successive certification as platinum level Black Belt, Master Black Belt and Champion.
Kim joined Guardian in a consultative role within the corporate Business Advisory Services department which led strategic initiatives and coordinated enterprise-wide programs. These roles brought Kim to her current role in which she has oversight of Operations, the Customer Experience Program, Business Technology Liaison Department, Project Management Office and the Lean Six Sigma team within Retirement Solutions.
In her nonworking hours, Kim enjoys spending time with her family and providing pro bono legal support services to women and children’s protective services.