Tips for Selecting a Bank
J.D. Power and Associates offers the following tips to consumers forselecting a bank:
- Review your current bank's fee structure, as well as those of itscompetitors, to ensure you are receiving the best deal.
- Evaluate the products and extra services you receive from yourbank-including discounts or rewards programs-to ensure they are onesthat meet your needs.
- Think about how often you experience problems with your bank,including how well your bank resolves problems and complaints. Do theytake your issues seriously?
- Ideally, the bank you choose should be convenient and accessiblein terms of your location and your schedule. Consider banks that havebranches that are close to where you live and work and offer extendedbranch hours and online capabilities.
- Consider changing banks if you are not satisfied with the serviceyou currently receive. Switching banks may be easier than you think,and most banks have staff dedicated to supporting new customers thathave recently switched.
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