Benchmarking Research: The Measure of Success

commercial

J.D. Power benchmarking research provides the key indicators, drivers, and comparisons of how companies perform relative to their competitors. Every year we conduct independently-funded, industry-wide unbiased studies for commercial insurance customer satisfaction. Subscribers use this information to gain a comprehensive, in-depth understanding of how their company is performing and to identify key areas needing improvement.

Check out our annual commercial insurance studies below. If you’re looking for a more custom research solution, contact us today to leverage our customer experience research expertise to build the solution that works for you.

Learn more about how our benchmarks work >

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Benchmarking Studies for Commercial Insurance

U.S. Small Commercial Insurance Satisfaction Study
U.S. Large Commercial Insurance Satisfaction Study
U.S. Independent Insurance Agent Satisfaction Study




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Check out our proprietary benchmarking program

Proprietary Benchmarking
Ready to get started? Contact us:
Marcus Skerske Marcus Skerske

Director, Insurance Practice Marcus.Skerske@jdpa.com

Eric Marshall Eric Marshall

Account Director, Insurance Practice Eric.Marshall@jdpa.com

Kim Holbrook Kim Holbrook

Account Executive, Insurance & Healthcare Kimberly.Holbrook@jdpa.com

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