If you are selling or buying a home, there's a good chance you will want to use a real estate agent rather than handling the process yourself. The right agent can be an invaluable ally that supports and guides you through the process. Here are some helpful tips when searching for a real estate agent:

Be sure to ask around for references. People who might know good agents include:

Friends and associates who've recently bought or sold a home
Your personal lawyer, banker, or insurance agent
Members of your service club (Elks, Rotary, Lions, et al.)
Agents in nearby towns
Retired real estate agents

If they tell you, "He or she goes the extra mile for clients," or, "I don't feel comfortable with him or her," pay attention.

Attend open houses and soir_es. You'll meet many agents, and have a chance to chat with them. Chemistry is important. If you "get a good (or bad) feeling," trust your instincts.

It's not a must, but consider giving preference to agents who have the Realtor? certification. At the least, hire an agent who does the job full-time.

Large real estate companies usually have more resources and can be more responsive. Your agent need not belong to a large firm, but it's sometimes a plus.

Ask prospective agents, "How will you sell my home?" Find out about strategies and procedures. The more proactive the agent is the better. Don't just go with whoever promises you the highest selling price: some agents make promises on which they can't deliver.

Avoid working with friends or family unless you're absolutely confident of their ability, honesty, and work ethic.

Beware of low commissions. Agents who offer below-market commissions sometimes won't work hard for you.

To see ratings on real estate brokers among home buyers and home sellers, click here:

http://www.jdpower.com/Homes/ratings/home-buyer-ratings/

http://www.jdpower.com/Homes/ratings/home-seller-ratings/