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2013 Automotive Marketing Roundtable
- October 15-17, 2013
- Las Vegas, NV

2013 Western Automotive Conference
- November 19, 2013
- Los Angeles, CA

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Westlake Village, CA 91361

Phone: (805) 418-8000
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Travel

J.D. Power & Associates travel ratings are your guide to finding which airlines, airports, hotels, and rental car companies ranked highest in J.D. Power consumer studies. All Power Circle Ratings are based on the opinions of a sample of consumers who have used or owned the product or service being rated and are therefore indicative of a typical buying experience.

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Travel Studies

  • 2012 Independent Travel Website Ratings

    Award Recipients

    • Booking.com

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  • 2013 Airline Ratings

    Award Recipients

    • JetBlue Airways* - Low Cost

    • Alaska Airlines/Horizon Air - Traditional

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  • 2012 North America Hotel Ratings

    Award Recipients

    • Jameson Inn - Economy Budget

    • Highest in Guest Satisfaction Among Extended Stay Hotel Chains:

      Homewood Suites - Extended Stay

    • The Ritz-Carlton - Luxury

    • Highest in Guest Satisfaction Among Mid-Scale Full Service Hotel Chains:

      Holiday Inn - Mid Scale Full Service

    • Highest in Guest Satisfaction Among Mid-Scale Limited Service Hotel Chains:

      Drury Hotels - Mid Scale Limited Service

    • Highest in Guest Satisfaction Among Upper Upscale Hotel Chains:

      Omni Hotels & Resorts - Upper Upscale

    • Highest in Guest Satisfaction Among Upscale Hotel Chains in a Tie:

      Hilton Garden Inn - Upscale

    • SpringHill Suites - Upscale

    View Ratings

  • 2012 Rental Car Ratings

    Award Recipients

    • Enterprise

    View Ratings

Related Articles

  • 2013 North America Airline Satisfaction Study Results

    Passenger satisfaction with the overall service and experience provided by airlines improves to its highest level since 2006, according to the recently released J.D. Power & Associates 2013 North America Airline Satisfaction Study.SM

  • 2013 North America Airline Satisfaction Study

    Airline satisfaction has improved to its highest level since 2006, driven by gains made among traditional carriers, according to the J.D. Power & Associates 2013 North America Airline Satisfaction StudySM released today.

  • 2012 Japan Hotel Guest Satisfaction Index Study

    Overall satisfaction with hotels has increased year over year in Japan, driven primarily by improvements in satisfaction with factors such as guest rooms and the check-in/check-out process, according to the J.D. Power Asia Pacific 2012 Japan Hotel Guest Satisfaction Index StudySM released today.

  • 2012 Independent Travel Website Satisfaction Report Results

    While independent travel websites are especially popular for booking flights and hotel reservations, satisfaction is highest among online consumers who use travel websites for booking rental cars and vacation packages.

  • 2012 Independent Travel Website Satisfaction Report

    Satisfaction with the price paid on a travel website drives high overall satisfaction among consumers with their overall website experience, according to the J.D. Power and Associates 2012 Independent Travel Website Satisfaction ReportSM released today.