Travel
J.D. Power and Associates travel ratings are your guide to finding which airlines, airports, hotels, and rental car companies ranked highest in J.D. Power consumer studies. All Power Circle Ratings are based on the opinions of a sample of consumers who have used or owned the product or service being rated and are therefore indicative of a typical buying experience.
Travel Studies
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2012 Independent Travel Website Ratings
- Award Recipients
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Booking.com
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2012 Airline Ratings
- Award Recipients
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JetBlue Airways* - Low Cost
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Alaska Airlines/ Horizon Air - Traditional
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2012 North America Hotel Ratings
- Award Recipients
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Jameson Inn - Economy Budget
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Highest in Guest Satisfaction Among Extended Stay Hotel Chains:
Homewood Suites - Extended Stay
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The Ritz-Carlton - Luxury
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Highest in Guest Satisfaction Among Mid-Scale Full Service Hotel Chains:
Holiday Inn - Mid Scale Full Service
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Highest in Guest Satisfaction Among Mid-Scale Limited Service Hotel Chains:
Drury Hotels - Mid Scale Limited Service
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Highest in Guest Satisfaction Among Upper Upscale Hotel Chains:
Omni Hotels & Resorts - Upper Upscale
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Highest in Guest Satisfaction Among Upscale Hotel Chains in a Tie:
Hilton Garden Inn - Upscale
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SpringHill Suites - Upscale
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2012 Rental Car Ratings
- Award Recipients
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Enterprise
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Related Articles
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While independent travel websites are especially popular for booking flights and hotel reservations, satisfaction is highest among online consumers who use travel websites for booking rental cars and vacation packages.
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Satisfaction with the price paid on a travel website drives high overall satisfaction among consumers with their overall website experience, according to the J.D. Power and Associates 2012 Independent Travel Website Satisfaction ReportSM released today. More
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Customer satisfaction with rental cars has risen for 3 consecutive years and is at a record high level, according to the recently released J.D. Power and Associates 2012 North America Rental Car Satisfaction Study.SM
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Customer satisfaction with rental cars has increased for a third consecutive year, reaching its highest level in seven years, according to the J.D. Power and Associates 2012 North America Rental Car Satisfaction StudySM released today.
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Some people prefer to take vacations near the end of summer and through fall when the weather is cooler and there are fewer travelers on the road. We have compiled a list of four of the most inspiring and relaxing road excursions for those who delight in finding quiet and freedom.
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