2013 Sporting Goods Retailer Satisfaction Ratings

	Overall Satisfaction?	Facility?	Merchandise?	Staff?	Sales and Promotions?	Pricing?
Cabela's	5	5	5	5	5	2
Academy Sports + Outdoors	5	4	4	3	4	5
Bass Pro Shops	4	4	4	3	4	4
Big 5 Sporting Goods	2	2	2	2	4	4
Dick's Sporting Goods	2	3	3	2	2	2
Hibbett Sports	3	3	2	4	2	3
Modell's Sporting Goods	2	2	2	2	2	3
REI	4	4	4	5	2	2
Sports Authority	3	3	2	3	3	3
Scoring Legend Among the best Better than most About average The rest
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated.

2013 Sporting Goods Retailer Satisfaction Report

03/06/2013

Club memberships, while not necessarily creating more loyal customers, positively impact overall customer satisfaction, according to the J.D. Power and Associates 2013 Sporting Goods Retailer Satisfaction Report^SM released today. More

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