Retail
J.D. Power and Associates retailer ratings are your guide to finding which consumer product retailers ranked highest in J.D. Power consumer studies. All Power Circle Ratings are based on the opinions of a sample of consumers who have used or owned the product or service being rated and are therefore indicative of a typical buying experience.
Retail Studies
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2012 Online Apparel Retailer Satisfaction Report
- Award Recipients
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LLBean.com
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2012 Online Flower Retailer Satisfaction Report
- Award Recipients
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ProFlowers.com
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2012 Online General Merchandise Retailer Satisfaction Report
- Award Recipients
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Amazon.com
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2012 Online Shoe Retailer Satisfaction Report
- Award Recipients
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Zappos.com
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2012 Specialty Coffee Retailer Ratings
- Award Recipients
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Dutch Bros. Coffee
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2013 Sporting Goods Retailer Satisfaction Ratings
- Award Recipients
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Cabela's
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Related Articles
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Membership in a club associated with a sporting goods retailer is correlated with higher levels of customer satisfaction, according to the recently released J.D. Power and Associates 2013 Sporting Goods Retailer Satisfaction Report.SM
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A prior relationship is the most-often-cited consideration in choosing an online flower retailer, according to the recently released J.D. Power and Associates 2012 Online Flower Retailer Satisfaction Report.SM
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Online store services and delivery is the primary factor driving customer satisfaction with online shoe retailers, even more so than price, according to the J.D. Power and Associates 2012 Online Shoe Retailer Satisfaction Report.SM
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Younger shoppers are more critical and exacting of online apparel retailers than their older counterparts, according to the recently released J.D. Power and Associates 2012 Online Apparel Retailer Satisfaction Report.SM
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Price is the most frequently reported reason for deciding to buy online from general merchandise retailers, according to the recently released J.D. Power and Associates 2012 Online General Merchandise Retailer Satisfaction Report.SM
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