Ratings

Power Circle Ratings provide consumers with a quick and easy way to compare products and services. All Ratings are based on the opinions of consumers who have actually used or owned the product or service being rated and not the opinions or preferences of J.D. Power or its analysts.  Since the Ratings are based on J.D. Power research studies that survey a representative sample of owners, they are indicative of what typical buyers may experience.

PowerCircle Ratings Viewer

View the results of any of our studies by choosing the industry, category, specific rating, and segment/region (if applicable) below.

2011 Builder and Remodeler Residential Window and Patio Door Satisfaction Study

Award Recipient: Simonton Windows

Builder and Remodeler Residential Window and Patio Door Ratings

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Ratings FactorsCompanies
Displaying Companies:
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Product
Ordering Process
Delivery
Customer Service and Support
Credit/Billing Process
Warranty and Repair Service
Price
Overall Satisfaction
Award Recipient Simonton Windows
4
5
5
5
5
5
5
5
Andersen Atrium JELD-WEN Marvin Milgard Pella Ply Gem Silver Line
4 3 2 5 2 4 2 2
3 3 2 4 2 4 2 2
3 3 2 4 3 4 3 2
4 3 2 5 3 5 2 2
4 4 2 5 2 4 2 2
4 3 2 5 3 4 2 2
2 5 2 3 3 3 3 3
3 3 2 4 3 4 2 2

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated.

Scoring Legend

  • 5 Among the best
  • 4 Better than most
  • 3 About average
  • 2 The rest
Learn more about J.D. Power Circle Ratings