JDPA

Certified Call Center Program for Outsourcers

The J.D. Power Certified Call Center Program for Outsourcers sends a clear and unequivocal message to the marketplace that your call center provides the highest quality of customer service to the end consumer. Certification from J.D. Power and Associates, a globally renowned leader in customer satisfaction, is designed to underscore your commitment to customer satisfaction and differentiate your company from your competitors.

Certified + Distinguished Programs

  J.D. Power and Associates Certified Call Center Program for Outsourcers
  Center Partners