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Press releases

Latest Press Releases

  • 03/20/2013

    Call Center Certification - Bank of America Merrill Lynch Retirement Services

  • 03/17/2013

    2013 Alberta Single-Family New-Home Builder Customer Satisfaction Study-Edmonton

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Events

  • March 26, 2013

    2013 Automotive Forum, New York
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J.D. Power and Associates

2625 Townsgate Road, Suite 100
Westlake Village, CA 91361

  • Phone (805) 418-8000
  • Toll-Free (800) 274-5372

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Global

Global

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  • AWARD RECIPIENTS
  • CERTIFIED & DISTINGUISHED PROGRAMS
    • Call Center Certification
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    • Certified Technology Service & Support

Call Center

For call centers seeking to distinguish themselves in this highly competitive marketplace, the J.D. Power and Associates Call Center Certification Program sends a clear and unequivocal message that your call center is focused on providing the highest levels of customer satisfaction, is process-oriented and professionally managed. Learn more.

Certified + Distinguished Programs

 
  J.D. Power and Associates Certified Call Centers
  Aetna Concierge Service
  Bank of America Global Commercial and Corporate Banking Client Services
  Boston Scientific
  Capital One Auto Finance
  Capital One Direct Bank
  Capital One High Value Servicing
  Capital One Small Business Credit Card
  Capital One US Card Servicing
  EMD Serono's MS LifeLines
  Freeman
  Global Experience Specialists (GES) National Servicenter®
  Guardian Retirement Solutions
  The Hartford Consumer Markets - Auto & Home Insurance
  The Hartford Small Commercial
  Karl Storz Endoscopy
  Merrill Edge Advisory Center
  Merrill Edge Investment Center
  Merrill Lynch Retirement Services
  Nicor National
  Salt River Project
  TriWest Healthcare Alliance
  UPMC Health Plan

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