*Insufficient sample size (n<30). Because insurance providers may use one or more distribution channels, not all consumers provide input for all distribution methods, including: local agent, call center representative, and insurer website.
*USAA is an insurance provider open only to U.S. military personnel and their families and therefore is not included in the rankings.
While the percentage of auto insurance shoppers has reached a six-year low, the percentage of those shoppers who select a new insurer is at a six-year high, according to the J.D. Power and Associates 2013 U.S. Insurance Shopping StudySM released today More