Insurance
J.D. Power and Associates insurance ratings are your guide to finding which vehicle, health, and home insurers ranked highest in J.D. Power consumer studies. All Power Circle Ratings are based on the opinions of a sample of consumers who have used or owned the product or service being rated and are therefore indicative of a typical buying experience.
Insurance Studies
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2012 Auto Insurance Purchase Experience
- Award Recipients
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Highest in Customer Satisfaction with the Auto Insurance Purchase Experience:
The Hartford
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2012 Property Claims Satisfaction Ratings
- Award Recipients
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Amica Mutual
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2012 U.S. Auto Claims Ratings
- Award Recipients
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Auto-Owners Insurance
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2012 US Auto Insurance Provider Ratings
- Award Recipients
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Highest Customer Satisfaction Among Auto Insurers in California:
Wawanesa - California
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Highest Customer Satisfaction Among Auto Insurers in the Central Region:
Texas Farm Bureau - Central
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Erie Insurance - Mid-Atlantic
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Auto-Owners Insurance - North Central
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State Farm - North Central
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Highest Customer Satisfaction Among Auto Insurers in the Northeast Region:
Amica Mutual - Northeast
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Highest Customer Satisfaction Among National Auto Insurers in the Southeast Region:
Tennessee Farm Bureau - Southeast
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State Farm - West
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2012 Homeowners Insurance Provider Ratings
- Award Recipients
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Highest Customer Satisfaction Among National Homeowner Insurers:
Amica Mutual
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Related Articles
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As repairable and total loss claims are being paid faster, overall claimant satisfaction with the auto insurance claims process increases in the fourth quarter of 2012, compared with the fourth quarter of 2011, according to the J.D. Power and Associates 2013 U.S. Auto Claims Satisfaction StudySM--Wave 1 released today. More
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Although price has the greatest influence on customer satisfaction at the time of purchase of a new insurance policy, price alone does not promote long-term customer loyalty, according to the J.D. Power Asia Pacific 2012 Japan Auto Insurance Shopping Satisfaction StudySM and the 2012 Japan Auto Insurance Satisfaction Study,SM both released today. More
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Knowing who to contact at the insurance company to file an auto accident claim, and being able to quickly reach them, is vital to high overall customer satisfaction, according to the J.D. Power Asia Pacific 2012 Japan Auto Insurance Claims Satisfaction StudySM released today. More
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Recent severe weather and environmental events, such as Hurricane Sandy and the earthquakes in British Columbia highlight that many Canadian insurance customers lack catastrophic loss coverage, according to the J.D. Power and Associates 2012 Canadian Home Insurance StudySM released today. More
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Customer satisfaction with homeowners insurance has risen to an historic high, according to the recently released J.D. Power and Associates 2012 U.S. National Homeowners Insurance Study.SM
More