Insurance
J.D. Power & Associates insurance ratings are your guide to finding which vehicle, health, and home insurers ranked highest in J.D. Power consumer studies. All Power Circle Ratings are based on the opinions of a sample of consumers who have used or owned the product or service being rated and are therefore indicative of a typical buying experience.
Insurance Studies
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2013 Auto Insurance Purchase Experience
- Award Recipients
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Highest in Customer Satisfaction with the Auto Insurance Purchase Experience:
Erie Insurance
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2013 Property Claims Satisfaction Ratings
- Award Recipients
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Amica Mutual
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2012 U.S. Auto Claims Ratings
- Award Recipients
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Auto-Owners Insurance
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2012 US Auto Insurance Provider Ratings
- Award Recipients
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Highest Customer Satisfaction Among Auto Insurers in California:
Wawanesa - California
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Highest Customer Satisfaction Among Auto Insurers in the Central Region:
Texas Farm Bureau - Central
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Erie Insurance - Mid-Atlantic
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Auto-Owners Insurance - North Central
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State Farm - North Central
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Highest Customer Satisfaction Among Auto Insurers in the Northeast Region:
Amica Mutual - Northeast
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Highest Customer Satisfaction Among National Auto Insurers in the Southeast Region:
Tennessee Farm Bureau - Southeast
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State Farm - West
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2012 Homeowners Insurance Provider Ratings
- Award Recipients
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Highest Customer Satisfaction Among National Homeowner Insurers:
Amica Mutual
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Related Articles
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Mainstream adoption of technology is having a major impact on the way auto insurance customers in Canada interact with their insurance provider, according to the J.D. Power & Associates 2013 Canadian Auto Insurance Satisfaction StudySM released today. More
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While the percentage of auto insurance shoppers has reached a six-year low, the percentage of those shoppers who select a new insurer is at a six-year high, according to the J.D. Power and Associates 2013 U.S. Insurance Shopping StudySM released today More
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Satisfaction with the auto claims experience declines in early 2013, as claimants indicate paying more to have their vehicle repaired, according to the J.D. Power and Associates 2013 Auto Claims Satisfaction StudySM--Wave 2 released today. More
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Whether because of, or despite, the fact that in 2011 and 2012 insurance companies faced historic levels of catastrophic event claims settlements, overall customer satisfaction with the property claims experience remains high.
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Following two of the worst years of natural catastrophic event property claim settlements in the history in the United States, overall customer satisfaction with the property claims experience remains high, according to the J.D. Power and Associates 2013 Property Claims Satisfaction StudySM released today. More