2013 Vacuum Ratings - Canister

	Overall Satisfaction?	Performance?	Ease of Use?	Styling/Appearance?	Features?	Warranty?	Price?
Miele	5	5	5	5	5	5	2
Bissell	2	2	2	2	2	2	3
Dirt Devil	2	2	2	2	2	2	3
Dyson	4	4	4	5	5	5	3
Electrolux	3	3	3	3	3	3	2
Eureka	2	2	2	2	2	2	3
Hoover	2	2	3	2	3	2	4
Kenmore	4	3	3	3	4	3	5
Oreck	4	3	4	3	3	5	3
Shark	4	3	4	3	3	3	5
Scoring Legend Among the best Better than most About average The rest
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated.

2013 Vacuum Ratings - Upright

	Overall Satisfaction?	Performance?	Ease of Use?	Styling/Appearance?	Features?	Warranty?	Price?
Miele	5	5	5	5	5	5	2
Bissell	3	3	3	2	3	2	5
Dirt Devil	2	2	2	2	2	2	3
Dyson	5	5	5	5	4	5	3
Electrolux	3	3	3	4	3	3	3
Eureka	2	2	2	2	2	2	3
Hoover	3	3	2	2	3	2	4
Kenmore	3	3	3	2	3	3	3
Kirby	3	4	3	3	4	5	2
LG	2	2	2	3	3	3	3
Oreck	4	4	5	4	4	5	3
Riccar	3	4	3	4	3	4	2
Shark	4	4	4	4	3	3	5
Scoring Legend Among the best Better than most About average The rest
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated.

2013 Vacuum Customer Experience Benchmark Study

03/13/2013

Miele again ranks highest in customer satisfaction with upright vacuums and also ranks highest in satisfaction with canister vacuums, a newly created segment for 2013, according to the J.D. Power and Associates 2013 Vacuum Customer Experience Benchmark Study^SM released today More