2013 Vacuum Ratings - Canister

Award Recipient

Miele

  Overall Satisfaction? Performance? Ease of Use? Styling/Appearance? Features? Warranty? Price?
Miele 5 5 5 5 5 5 2
Bissell 2 2 2 2 2 2 3
Dirt Devil 2 2 2 2 2 2 3
Dyson 4 4 4 5 5 5 3
Electrolux 3 3 3 3 3 3 2
Eureka 2 2 2 2 2 2 3
Hoover 2 2 3 2 3 2 4
Kenmore 4 3 3 3 4 3 5
Oreck 4 3 4 3 3 5 3
Shark 4 3 4 3 3 3 5
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated.

2013 Vacuum Ratings - Upright

Award Recipient

Miele

  Overall Satisfaction? Performance? Ease of Use? Styling/Appearance? Features? Warranty? Price?
Miele 5 5 5 5 5 5 2
Bissell 3 3 3 2 3 2 5
Dirt Devil 2 2 2 2 2 2 3
Dyson 5 5 5 5 4 5 3
Electrolux 3 3 3 4 3 3 3
Eureka 2 2 2 2 2 2 3
Hoover 3 3 2 2 3 2 4
Kenmore 3 3 3 2 3 3 3
Kirby 3 4 3 3 4 5 2
LG 2 2 2 3 3 3 3
Oreck 4 4 5 4 4 5 3
Riccar 3 4 3 4 3 4 2
Shark 4 4 4 4 3 3 5
Scoring Legend
 Among the best
 Better than most
 About average
 The rest

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated.

  • Miele again ranks highest in customer satisfaction with upright vacuums and also ranks highest in satisfaction with canister vacuums, a newly created segment for 2013, according to the J.D. Power and Associates 2013 Vacuum Customer Experience Benchmark StudySM released today

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