2013 Vacuum Ratings - Canister

	Overall Satisfaction?	Performance?	Ease of Use?	Styling/Appearance?	Features?	Warranty?	Price?
Miele	5	5	5	5	5	5	2
Bissell	2	2	2	2	2	2	3
Dirt Devil	2	2	2	2	2	2	3
Dyson	4	4	4	5	5	5	3
Electrolux	3	3	3	3	3	3	2
Eureka	2	2	2	2	2	2	3
Hoover	2	2	3	2	3	2	4
Kenmore	4	3	3	3	4	3	5
Oreck	4	3	4	3	3	5	3
Shark	4	3	4	3	3	3	5
Scoring Legend Among the best Better than most About average The rest
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated.

2013 Vacuum Ratings - Upright

	Overall Satisfaction?	Performance?	Ease of Use?	Styling/Appearance?	Features?	Warranty?	Price?
Miele	5	5	5	5	5	5	2
Bissell	3	3	3	2	3	2	5
Dirt Devil	2	2	2	2	2	2	3
Dyson	5	5	5	5	4	5	3
Electrolux	3	3	3	4	3	3	3
Eureka	2	2	2	2	2	2	3
Hoover	3	3	2	2	3	2	4
Kenmore	3	3	3	2	3	3	3
Kirby	3	4	3	3	4	5	2
LG	2	2	2	3	3	3	3
Oreck	4	4	5	4	4	5	3
Riccar	3	4	3	4	3	4	2
Shark	4	4	4	4	3	3	5
Scoring Legend Among the best Better than most About average The rest
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated.

2013 Vacuum Customer Experience Benchmark Study

03/13/2013

Miele again ranks highest in customer satisfaction with upright vacuums and also ranks highest in satisfaction with canister vacuums, a newly created segment for 2013, according to the J.D. Power and Associates 2013 Vacuum Customer Experience Benchmark Study^SM released today More