2012 Kitchen Cabinet Satisfaction Ratings

Award Recipient: IKEA

	Overall Satisfaction?	Design Features?	Operational Performance?	Price?	Warranty?	Ordering and Delivery?
IKEA	5	5	3	5	5	5
American Classics	2	2	2	2	2	2
American Woodmark	4	3	3	4	3	5
KraftMaid	3	5	3	2	3	3
Merillat	3	3	5	3	3	3
Thomasville	3	5	4	2	5	3
Scoring Legend Among the best Better than most About average The rest
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated.

2012 U.S. Kitchen Cabinet Satisfaction Study

05/16/2012

While aesthetics and functionality are important to consumers when choosing new kitchen cabinets, brands that differentiate themselves throughout the shopping and purchase process are best positioned to satisfy customers, according to the J.D. Power and Associates 2012 U.S. Kitchen Cabinet Satisfaction Study^SM released today. More